FAQ
What is your service area?
- Seattle
- Mercer Island
- Shoreline
- Kirkland
- Bellevue
- Redmond
- Newcastle
We work outside of these areas on a case-by-case basis.
Are you insured?
We are licensed through the State of Washington, have a $2M insurance policy through American Family Insurance, and have full health coverage.
Do you do high-rise?
No. For safety, liability, and operational reasons we do not do work higher than three stories.
What are your prices?
Every home is different, but a good rule of thumb is that most inside & out window cleanings will cost 20¢ times the total square footage of your home. This includes wiping down the tracks, frames, and screens, plus the bathroom mirrors for free!
There are additional costs for:
- French pane windows
- Tall contemporary/A-frame homes
- Antique single-pane glass
- Glass terrariums/solariums
- Storm windows/inserts
- Glass deck railing panels ($9.00 each)
What other services do you offer?
- Gutter Cleaning — Offered on steep roofs with gutters no higher than two storeys above ground level, or shallow-sloped roofs three storeys or less. We will ensure that your downspouts are flushed and free of clogs and can offer gutter fascia brightening as an additional service upon request.
- Pressure Washing — For driveways, patios and walkways, and natural wood or composite decks. We do not offer pressure washing of siding or roofs.
- Moss Treatment — We apply Wet & Forget to mossy areas of roofs on dry days when it will soak into the moss. The Wet & Forget will activate during the next rain, killing it at the root and causing it to fall off over time without no damage your roof’s shingles.
Cancellation policy?
Please give 24 hours notice if you need to cancel or reschedule an appointment. If we feel that the weather is too hot (over 90°F) or cold (under 36°F), or stormy (heavy rain with 12+ mph winds), we will call to either confirm or reschedule.
What do I need to do before getting my windows cleaned?
We will take care of moving any objects away from the windows. If you have any extremely fragile/sharp plants or objects blocking your windows we prefer they are removed in advance. Our #1 goal every time is to leave your home as if we were never there, except for the sparkling clean windows!
Covid-19?
We are vaccinated and boosted, and are happy to wear masks inside your home upon request.
What forms of payment do you accept?
We accept checks, cash, bank bill pay, and can accept debit/credit cards via Square. If you will not be present at time of service we can also send an invoice via Square for a 3.3% fee.
Do you send out crews? Who’s this “we” and “us?”
No. Invisible Glass Seattle is a sole proprietorship consisting exclusively of Jonathon McCullough, who has been making use of “the corporate we” throughout this website to avoid syntactical weirdness. We appreciate the awkwardness of inviting strangers into your home. That’s why when you hire Invisible Glass Seattle, you are getting a trusted and experienced professional who takes pride in their craftsmanship.